One of the most common tasks faced by email server administrators today is finding out what happened to that incoming email that was supposed to have arrived, or that outgoing mail that was supposed to have been delivered. When this occurs, administrators often have to resort to digging around inside large log files. Log files normally are too cryptic and require administrators to sieve through intertwined lines. MailNow! 5’s innovative feature, Individual Transactional Logging eliminates this problem by assigning each email with a ticket (with its own log file) which can be retrieved easily via the web admin console in real time or via a search. What used to take minutes (and lots of lost hair) now only take seconds!